FINANCE & FINTECH
“Creating Content that Adds Value”
REACHING FINANCE CONSUMERS ON THEIR TERMS
The world of finance is being democratized before our eyes. What does this mean for brands? It is an opportunity to reach consumers the way they want to be reached. Video content marketing is a powerful tool for adding value to a prospective customer’s financial journey, and it is one of the ways that we have helped brands like Direxion and Paypal achieve their goals.
• DIREXION SINGLE STOCK LEVERAGED ETF CAMPAIGN
Now with over $1 Billion under management
• PAYPAL GLOBAL MERCHANT LENDING SERIESÂ
Over 26 million views with over a 60% completion rate
Empowered consumers
Why? Because finance is no longer a one-way conversation with financial professionals holding all the cards, telling customers what to do. Today, everyone is empowered by affordable tools and instantaneous information at their fingertips to manage their own finances. Or – if not manage – then to educate themselves so that when they speak to a financial pro, they are equipped with knowledge that will inform them throughout the process.
47%
of buyers view 3-5 pieces of content before engaging with a sales rep.Âą
Financial tools are just a click away
Approximately 80% of Americans say they are using digital apps and services to manage their money.²  And nearly half of Americans are now using some form of contactless payment. These are exciting trends. But what do they mean for financial marketing?Â
While some hard-sell marketing is effective, it should be supported by content that educates and establishes thought leadership.
Crafting content that hits home
 Because of these trends, consumers of financial services want knowledge and dialogue. Consumers also want to see and hear from like-minded people who are using the product.Â
- Almost 9 out of 10 investors surveyed are spending an hour or more researching.
- According to Google, mobile searches related to “financial planning and management” have increased by 70% over the last two years.
- There is 70% average engagement rate for financial services content.
Financial brands should not look at these changes in consumer attitude and behavior as obstacles. They are golden opportunities. Because honest, direct, even humorous conversations with people about the money issues they face build genuine trust. And trust is the basis of long-lasting relationships.
The take-away…
Brands selling financial products and services can use video content marketing to foster informative conversations and add value to their messaging. By doing so, they establish their companies as thought leaders and create better engagement with potential customers.
Sources: ÂąNYT Licensing ²Wake Forest UniversityÂ
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